Frequently Asked Questions
Everything you need to know about your Venezia FC order.
Do you offer international shipping?
Yes, we ship our official kits and merchandise worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Can I return a customized jersey?
Items that have been personalized with specific names, numbers, or league patches cannot be returned or exchanged unless they are defective.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping region.
How do I ensure I choose the correct size?
We provide a detailed size guide on every product page. Please note that our technical kits often have a 'slim fit' design; we recommend sizing up if you prefer a looser fit.
Are the products sold on this store authentic?
Every item sold on the Venezia FC Store is 100% authentic official club merchandise, sourced directly from our technical sponsors and production facilities.